This qualification is and individual who works or wants to work as a hospitality manager, head of department, kitchen manager, head chef, executive chef, front office manager, front of house manager, reception manager, accommodation manager, housekeeping manager, executive housekeeper, food & beverage manager, restaurant manager, bar manager in the hospitality and catering sector.
Manage own professional development within an organisation (Level 3) (4)
Manage purchasing costs in hospitality (Level 4) (9)
Manage the payroll costs of a hospitality team (Level 4) (80)
Manage staffing rotas for a hospitality team (Level 4) (6)
Manage feedback from customers of hospitality services (Level 4) (8)
Manage a team meeting (Level 3) (3)
Recruit and select hospitality staff (Level 4) (8)
Devise and implement training and development plans (Level 4) (7)
Information systems management in hospitality (Level 4) (11)
Determine market opportunities for hospitality services (Level 5) (11)
Maximise sales and profit from hospitality services (Level 5) (10)
Awarding Body:
City & Guilds
Academic support
Our Academic Support Team provides help in the following areas:
• Study skills (including reading, note-taking and presentation skills)
• Written English (including punctuation and grammatical accuracy)
• Academic writing (including how to reference)
• Research skills (in conjunction with the library)
• Critical thinking and understanding arguments
• Revision, assessment and examination skills (including time management)
Our Disability Advice and Support Service helps students with additional needs resulting from disabilities such as sensory impairment or learning difficulties such as dyslexia.